Problem with Sunbeam Coffeemaker

After 15 months of home service the Sunbeam Coffeemaker stop working. To my dismay the 12 months warranty was over. I contacted Sunbeam at

800-667-8623 for their comment. The reply was nothing can be done after the 12 months warranty. I then emailed my comment to Sunbeam a week ago with no reply. My observation is when I buy a product warranty for 12 months it should be manufactured to last more than twelve months. After this experience I feel that the 12 months warranty means that after that period you are on borrowing time. I wonder if anyone had experience with Sunbeam and what would be a better coffee maker to buy with a longer warranty period.

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Denis Marier
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