I'm sure a lot of vendors will ship UPS if you ask. Chado will in LA and ITC will if you request. I think SpecialTeas does if requested, as well. Do you have these problems with Priority Mail? Shen
any mail , when i moved here they held my packages (which had tracking and insurance) in their offices for 2 weeks without giving me a notice, without updating the tracking, then i got a notice for 1 package i had to go investigate and waste some hours. another time they 'attempted delivery' without a leaving a paper notice, and i was home waiting for delivery! another time they signed themselves for delivery but there was no package delivered. no problems with ups/fedex.
one of my fav from them is rougui oolong but they are not in US though. They have shipping via fedex for overnight shipment. But express shipping is not free. Sevencups is local.
Having a courier leaving it on your doorstep in possible bad weather or the hallway of your apartment is no guarantee. Sign the first attempted USPS notice and they'll drop it off like the courier. If you're lucky authorize the doorman to sign for you.
Maybe Itoen (green) or Ten Ren (oolong and also greens) since they both have stores here in the US. They aren't my first choice but might fit the bill for what you need. I just had a fun time getting tea from the USPS last week. I wrote a little blurb on my blog:
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The problem is actually with them sending it "registered" from China that causes the issues with USPS but it is still a pain no matter what. So, FWIW it's no different in PA. My mailman routinely delivers my mail to other people in the neighborhood and we all have to meet up to swap back for our mail. My fiance had a check lost for over a week because he put it *behind* my neighbors mailbox between it and the wall of the house. But "he's old" and "retiring soon" so they let him be... ugh.
Not sure how much you want to fight this particular battle, but maybe you should call his supervisor and complain and try to get assurances of some good service. The opening part I can understand but the charging for the inspection part is just too wild. If you're going to be getting more packages from China and this guy is going to be handling it..there may be more headaches.
I used to have some problems getting mail at our old place and since we've moved to a different city I've had a couple of things lost. I read about those times that people have found huge piles of back mail unsorted in post office warehouses and just shudder...but I did find out that tracking numbers are really worth it. I always get one now if the item is even a little bit important. I've not had a tea package go missing yet though.
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