I bought a couple of Estate Reserve kits through Leisure Time Pet and Hobby via the web. One arrived with some kind of mold growing inside the bag, so I called them up to complain. They were great and send a replacement kit within a couple of days, no charge.
So, my conclusion is that their prices are good and so is their service.
I have no relationship to them other than as a new customer but intend to continue dealing with them.
Ralph