Has anybody ordered tea from Thunderbolt Tea lately? I placed an order on Jan 26 and have received nothing thus far and all my attempts to correspond with them have gone unanswered. I did use their "free shipping" option, which is supposed to use regular mail and according to their site could take 15-30 days to arrive. But were now at more than six weeks.
I'm debating whether to go to my credit card company and dispute the charge. However, the research I've done on the Web says that this is a pretty good company with a pretty good rep. I don't mind so much if it takes a little longer to arrive (already waited this long), but I just want to know it's coming!
Anybody have any experience with these guys?
Thanks!
Mark