Ever since opeining an ITC in San Francisco's gourmet haven at the Ferry Building, Mr. Fong has seen a great boom in bussiness. He has been working very hard to open this new Berkeley location and I'm sure it will be a great success. ITC seems committed to maintaining a high quality of product, but I fear how this will affect the staff. Since the Ferry Building location opened and proved to be a success, Mr. Fong seems to have a hard time hiring and training knowledgeable employees. His best employee recently left to pursue his academic career, and now when I go to the main store the workers cannot answer simple questions about tea source, age, leaf quality, etc. This is particularly true of the puerhs. So, I wish Mr. Fong continued sucess, but I hope he can invest time in the training of a knowledgeable staff.
re: 'odors' in Berkeley, most of the recent UC grads that I know are more concerned about earning potentials and investment portfolios to have time for a little weed. The same cannot be said for the Stanford grads that live above me and stink up the stairwell of our apartment building.
-David L.