British pubs for sociologists

Passport to the Pub The Tourist's Guide to Pub Etiquette by Kate Fox

From

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, a scientific description of British pub behaviour (also as PDF at
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) Definitely worth reading for any pubgoer.

One of the saddest sights of the British summer (or the funniest, depending on your sense of humour) is the group of thirsty tourists sitting at a table in a pub, patiently waiting for someone to come and take their order. In most cases, a friendly native will put them out of their misery by explaining rule number one, or they will figure it out for themselves, but in a busy pub it can be some time before the correct procedure becomes clear.

...

Research findings: In observation-studies, we timed first-time tourists to find out exactly how long it would take them to discover the no-waiter-service rule. The fastest time - just under two-and-a-half minutes - was achieved by a sharp-eyed American couple. The slowest – over 45 minutes – involved a group of six young Italians. This group did not, however, seem particularly concerned about the apparent lack of service, being engrossed in a lively debate about football. Sympathy should go to the French couple who marched out of the pub, complaining bitterly to each other about the poor service and British manners in general, after a 24-minute wait.

Reply to
Tim Vanhoof
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I bought this book when it was published in 1996.

Quite amusing, until I got to this bit, on p52:

====The organisers of a three-day Real Ale festival in Belfast claimed that the event was "a great success", boasting that they had run out of beer during the final day. But local drinkers, when we asked for their comments, pointed out that the beer was free. "People here will drink anything if it's given to them for nothing" said one cynical pubgoer. ==== In fact the beer wasn't free, but admission to the hall was free on the last day because there wasn't much beer left. I know this because was there all week, as a volunteer.

Robin

Reply to
Robin Cox

Following up to Tim Vanhoof

I wonder how unaware people are of the service arrangements in pubs? I suppose if they see people bringing food to tables they could well be confused. Do people really not spot people waiting at the bar and the lack of any waiters? People bringing back their drinks?

Reply to
Reid©

Most British landlords worth their salt will approach the group and ask them whether they will be ordering a drink , or whether they just want to put their feet up at his expense.

That usually resolves the problem quite quickly. Dave

Reply to
David

I doubt that they were confused about the service, since in many Italian bars self-service is the rule. And sitting at a table chatting for 45 minutes without ordering anything is also not unknown in Italy....

Reply to
Terryo

In message , me writes

I've been to Belgian bars where table service makes no sense. The heaving crowd standing in the Kettle bar in Ghent could not possibly be served that way. Any time there are no tables or spaces at the bar tracking your tab becomes much harder and bar service and instant payment becomes the norm.

Paying for each round immediately is pretty common anyway, for everyone but tourists. It can save a serious amount of time & frustration when you're ready to leave each bar in my experience.

I think you're right, foreigners expect to have the choice and for some reason tourists choose the table+table service option wherever they are (including the brits abroad).

The French are a whole different story, they never seem to be interested in getting served anyway, they just seem to want a place to sit and enjoy a smoke. Or maybe its just the ones I've seen ;)

Reply to
Paul Shirley

The problem is that this isn't quite true. Waiter service is rare nowadays, although it used to be very common in large multi-roomed pubs in which not every room had a bar. It still exists in a few places, most notably the tiny number of pubs which have no bar or beer pumps, in which beer is served by gravity from barrels kept in a cellar or tap room. An example is the Lord Nelson at Burnham Thorpe, where you come in, sit down (or stand around) and the gaffer asks you what you want. He then goes off with tray and glasses to fetch your beer.

Alan Harrison

Reply to
Alan Harrison

The wonderful Circus Tavern in Manchester (the smallest urban pub anywhere?) has also introduced waitress service to reduce crowing at the very small bar.

JC

Reply to
John C

Lot of problems with roosters, was there?

Reply to
Lew Bryson

In message , John C writes

There are a surprising number of pubs with bell-service buttons still visible. I think my closest pub used them up till the 1930s. Even more civilised than trying to catch the eye of an often elusive waiter!

I wonder what foreigners make of the bells often hanging by our bars, especially since only the pub locals know if it should be rung for service or not (and many of us never do find out!).

Reply to
Paul Shirley

Didn't read the whole thing, but it always amused me to see the reaction of the barman when, having served a coach-load of tourists, he realises that all 50 of them want to pay individually.

Reply to
John Stolz

Who not try reading and getting to understand a post before responding next time?

Reply to
Ken Wheatley

Following up to Tony Day

^^^^^^^^^^^^^^^^^^^

Er.....

Reply to
Reid©

Following up to congokid

I think if they are understaffed for bar service the next stage in staff fully for bar service. To staff for table service and accommodate the needs of UK style pour it down your neck as fast as possible drinking needs quite a few staff or maybe jug service?

Reply to
Reid©

Following up to Paul Shirley

I suppose getting into the shoving and pushing and waving a tenner is a bit daunting in a foreign culture? When there is bar service in Spain I have noticed people making a space and giving priority to the foreigner (not in a touristy place of course) I would like to think that happened here and perhaps it might in a non tourist area?

Not just France, Italy and Spain too, they are not focused on getting pissed.

Reply to
Reid©

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